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Privacy Policy & Cookie-Informations

This Privacy Policy is an integral part of the Legal Notice where the General Conditions of use are established. Accessing and browsing the site, or using its services imply accepting these General Conditions (and hence the Privacy Policy and Cookies Policy). Please read them carefully.

Who is responsible for the data processing?

Gay Bungalows Paso Chico - Avenida Estados Unidos 39, 35100 – Playa del Inglés

Mail: info[@]paso-chico.com

Tel: +34 928 730023

You may contact us by any of above mentioned means. We reserve the right to modify or adapt this privacy policy at any time.


BAsic Informations about Cookies

Our website makes use of so-called cookies in order to recognize repeat use of our website by the same user/internet connection subscriber. Cookies are small text files that your internet browser downloads and stores on your computer. They are used to improve our website and services. In most cases these are so-called 'session cookies' that are deleted once you leave our website.

To an extent, however, these cookies also pass along information used to automatically recognize you. Recognition occurs through an IP address saved to the cookies. The information thereby obtained is used to improve our services and to expedite your access to the website.

You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Controle of Cookies:

You can view, delete or manage cookies set up on your device and block the cookies of paso-chico.com or of connected third parties or the cookies of any website. Via the browser you can arrange to use only cookies of the visited website or to block advertising cookies of third parties. The following links provide information about setting up your browser:

- Firefox & Thunderbird
- Internetexplorer
- Google Chrome
- Safari
- Opera

We would like to point out that blocking certain cookies can influence the quality of your visit to our website.
On the Websites www.allaboutcookies.org or www.aboutcookies.org you will find clear information about the functionality and the tools available to you for managing the cookies depending on the application and device used.

You can controle advertising cookies at websites like www.youronlinechoices.com (Europe) and http://www.aboutads.info/choices/ (USA). Note, however, that deleting the browser settings will require all data to be reset.

At Paso Chico the following cookies will be used:
a) Session-Cookies
This processing makes our website more user-friendly, effective and secure, as the processing, for example, allows us to reproduce our website in different languages or to offer a shopping cart function.

The legal basis for this processing is Article 6 (1) (b) of the GDPR, insofar as these cookies process data for the purpose of initiating the contract or processing the contract.

If the processing does not serve to initiate the contract or to fulfill the contract, our legitimate interest lies in improving the functionality of our website. Legal basis is then in Art. 6 (1) (f) GDPR.

Closing your internet browser deletes these session cookies.

b) Third-Party Cookies
If necessary, our website also uses cookies from partner companies with whom we cooperate for the purpose of advertising, analyzing or functionalizing our website.


Based on our legitimate interests within the meaning of Art. 6/1 following GDPR Data on every access to the server on which this service is located (so-called server log files). The access data includes name of the retrieved web page, file, date and time of retrieval, amount of data transferred, message about successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider. Logfile information is stored for security purposes (eg to investigate abusive or fraudulent activities) for a maximum of seven days and then they will be deleted. Data whose further retention is required for evidential purposes shall be exempted from the cancellation until final clarification of the incident.

Categories of persons affected by the processing

- Customers, interested parties, visitors and users of the online offer, business partners (in the following we refer to the affected persons as "users").

To what purpose are we going to process your personal data?

Your personal data will be processed to manage your booking and your stay at the hotel as well as to guarantee the coverage of expenses associated to this stay. According to the established in the current national legislation, your data will be passed on to the State Security Forces and Corps. It also will be transferred to any agency or tour operator involved.

Other reasons can be:
- To make a cost estimate and follow it up using communication tools
- To send you information by email, which is in connection with your request.
- To send you by email commercial or event information, in so far as your explicit consent exists.
- To carry out administrative, communication and logistics services.
- To create invoices and explain reasonable taxes.
- To carry out respective business transactions.
- To carry out control and debt collection measures.

What is the basis for the lawfulness of the data processing?

The lawful basis is your consent.

Web-Order / Email Contact / Bookings

In case you provide us data via a contact form or Email, you will identify yourself in order for us to contact you, if necessary.

To what purpose are we going to process your personal data?
- To reply to your questions and requests.
- To perform the requested service, reply to your request and process your petition.
- To send information by electronic means concerning your request.
- To send information of commercial interest or about events, in case an express consent has been given.
- To perform analyses and improvements on our website concerning our product and services. To improve our marketing strategy.
- We may send birthday wishes via Email to you.
What is the basis for the lawfulness of the data processing?
The acceptance and the consent of the interested party: In those cases, in which it is necessary to fill out a form and to click the “Send” or „Book/ing“ button in order to make a request, by clicking the mentioned button you automatically and necessarily accept our privacy policy and confirm to have been informed about and to agree to the terms attached to the form. Mandatory fields of all our forms are marked with *. If you do not provide the required information, or do not accept the privacy policy by checking the relevant box (it usually says: I am over the age of 14 and I have read and accept the privacy policy), the form will not be sent.


Use of MailChimp
Newsletter consent

You will be asked to consent to the use of your personal data to receive our newsletter as follows:  “I have read the privacy policy and I give my consent to data being processed by a service provider located in the United States”. We use the newsletter to provide you with regular updates about our offers. To receive our newsletter, you will need a valid email address. We will then check the email address entered to ensure that you are actually its owner or if its owner has agreed to receive our newsletter. By registering for the newsletter, we will save your IP address and date and time of registration. This will be used in case a third party misuses your email address to subscribe to our newsletter without your knowledge.  We will not compare the data collected during newsletter registration with any other data that might be collected by other components of our site.

Newsletter by Mailchimp

We use MailChimp to send our newsletter to our subscribers. MailChimp is a service provided by The Rocket Science Group, LLC, 512 Means Street, Suite 404, Atlanta, GA 30318, USA.
The data stored when you registered for the newsletter (email address, name, IP address, and time and date of registration) will be sent to a server operated by The Rocket Science Group in the United States and stored there in accordance with the EU-US Privacy Shield.
Further information about the data protection offered by MailChimp can be found at:
Further information about the EU-US Privacy Shield can be found at:
You may cancel your newsletter subscription and revoke your consent to the storage of this data at any time with future effect. For instructions to take this step, please refer to the confirmation email and each newsletter.


Our newsletter includes so-called web bugs that allow us to recognise if and when an email has been opened and which links in the email have been clicked by its recipient.
This data is stored by us so that we can best align our newsletter to the wishes and interests of our subscribers. Accordingly, the data thus collected is used to send personalised newsletters to each recipient.
You will be asked to consent to the use of your personal data
By revoking the consent to receive the newsletter, the consent to the aforementioned tracking is revoked.

To what purpose are we going to process your personal data?

- To perform the requested service.
- To send information by electronic means concerning your request.
- To send information of commercial interest or about events, in case an express consent has been given.
- To perform analyses and improvements on our website concerning our product and services. To improve our marketing strategy.

What is the basis for the lawfulness of the data processing?

The acceptance and the consent of the interested party.

Use of AddThis

Our website employs the bookmark service addthis.com. AddThis is a service of Clearspring Technologies Inc., 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA. Each time our website receives an access request equipped with an AddThis component, the component prompts your browser to download an image of this component from AddThis. Through this process, AddThis is informed exactly which page of our website is being accessed.  In addition, addthis.com also records your IP address, browser type, browser language, the website previously accessed as well as the date and time you visited the site and uses this data to compile an anonymized user profile. This data allows AddThis and its partner companies to direct targeted personalized ads at website users based on their particular interests. The display of advertising material occurs based on a browser cookie put in place by addthis.com, which analyzes user interaction with the website. You can permanently prevent addthis.com from placing a cookie on your browser by downloading and installing the opt-out cookie available at the following link: http://www.addthis.com/privacy/opt-out.

You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. You can find the data privacy policies for AddThis at the following internet address, along with information about the collection and use of data by AddThis: http://www.addthis.com/privacy/privacy-policy

Social Network Contacts

To what purpose are we going to process your personal data?

- To reply to your questions and requests.
- To perform the requested service, reply to your request and process your petition.
- To interact with you and build a community of followers.

What is the basis for the lawfulness of the data processing?

The acceptance of a contractual relationship in context with corresponding the social network, according to its privacy policy:
- Facebook http://www.facebook.com/policy.php?ref=pf
- Instagram https://help.instagram.com/155833707900388
- Twitter http://twitter.com/privacy
- Linkedin http://www.linkedin.com/legal/privacy-policy?trk=hb_ft_priv
- Pinterest https://about.pinterest.com/es/privacy-policy
- Google* http://www.google.com/intl/es/policies/privacy/
*(Google+ y Youtube)

For how long are we going to store the personal data?

By having a specific profile, we can look up or remove your data only to a limited extend.We will process it as long as you follow us, are friends with us, or press the “like”, “follow” or similar buttons. Data amendments or restriction of information and posts are to be done via the profile settings of the corresponding social network.

Do we include personal data of a third party?

No. As a general rule, we only do process those data that has been provided by the applicants. In case of providing data of a third party, you will previously have to inform them and ask for their consent. If you fail to do so, the company shall be exempt from liability for the breach of this obligation.

Google Maps

In our website we use Google Maps for the representation of our location as well as for the creation of a driving description. This is a service of Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google."
Certified under the EU-US Privacy Shield
guarantees Google that EU data protection standards will be respected even when processing data in the US.
In order to enable the representation of certain writings in our Internet appearance, a connection to the Google server in the USA is set up when calling our Internet appearance.
Insofar as you access the Google Maps component integrated in our website, Google will store a cookie on your device via your Internet browser. To view our location and provide directions, your user settings and data are processed. Here we can not rule out that Google uses servers in the United States.
The legal basis is Art. 6 (1) (f) GDPR. Our legitimate interest lies in optimizing the functionality of our website.
Google's connection to Google enables Google to determine from which website your request has been sent and to which IP address the directions are to be transmitted.
If you do not agree with this processing, you have the option to prevent the installation of cookies through the corresponding settings in your Internet browser. You will find details on this under the heading "Cookies".
In addition, the use of Google Maps and the information obtained through Google Maps according to the Google Terms of Use https://policies.google.com/terms?gl=US&hl=en and the Google Maps Terms and Conditions https://www.google.com/intl/en_US/help/terms_maps.html.
In addition, Google offers further information under

Which security methods do we generally use?

There is no reason to worry. We did establish a perfect mechanism in order to protect the personal data we process and we do use all possible technical means to avoid the loss, misuse, alteration, unauthorised access and theft of personal data regarding Art. 32 GDPR not to be able.

Who will receive your data?

Since we work with different service providers for the processing of the booking, your stay and fiscalization, the data is stored and encrypted in a database of service providers to the highest security standards. There are contracts for data processing orders. This is done on the basis of Art. 28 GDPR.
Another transfer of your personal data will not take place, unless for legal obligation. They will be passed on to the Spanish State Agency of Tax Administration, to banks and financial entities in order to charge the service provided or product acquired, as well as to the persons in charge of the necessary processing in order to implement the agreement. In case of choosing an app, web, platform, credit card or any other type of online service for a purchase or payment, your data will be transferred to the chosen platform and its environment, always with highest safety standards.
If instructed by us, the web development, maintenance or hosting company will have access to the content of our website, after having signed a service agreement which binds them to use the same level of privacy as us.
Any data transferred internationally by using US-American apps will be protected by the EU-US Privacy Shield framework, which guarantees strong data protection obligations on US companies receiving personal data from the EU.

What are your rights?

- To know whether or not we are processing your data.
- To have access to your personal data.
- To request an amendment in case your data is not correct.
- To request the deletion of your data if their processing is not relevant anymore for the purpose they were collected for, or if you revoke your consent.
- To request the limitation of the data processing. In some cases data will be kept in accordance with prevailing legislation.
- To transfer your data, which will be provided in a structured, usual or machine readable manner. If you prefer so, we can transfer the data to the new controller, appointed by you. This is only valid in certain cases.
- To file a claim before the Spanish Data Protection Agency or competent supervisory authority, in case you believe we did not treat you correctly.
- To revoke the consent for any processing at any time.
In case some of your data should change, we would appreciate if you informed us in order update them.

How long does it take us to process your exercise of right?

That depends on the right, but maximum one month after receiving your claim and two months if the matter is complex. In case of needing more time, we would inform you.

For how long are we going to store your personal data?

- Your personal data will be kept for as long as you are associated with us.
- Once you disassociate, your personal data, processed to the corresponding purpose, will be kept during the legally established time period. Including the period a judge or court can request the data in order to perform legal actions, before the limitation period expires.
- Your data will be stored for at least 6 years according to tax, commercial, consumption and register regulations.
- In case of legal obligation, the processed data will be kept until the expiration of the above mentioned legal time period. In case of non-existence of such legal time period, data will be kept until the interested party requests their deletion or revokes the given consent, possible after 6 years.
- All information and communications regarding your purchase or our service performance will be kept until the warranty of the product or service expires, in order to process possible claims.